Summary of Key Policies

Pathways practices are based on a number of well established policies that are regularly reviewed and updated.

Please find below a summary of the key policies that we are required to share with parents.
The full version of these and our other non-statutory policies are available in each of our settings.

Please ensure you are aware of our child protection policy before your child starts nursery.

+GDPR Privacy Notice

+Child Protection

Pathways staff are fully committed to protecting children from harm or neglect and take all possible measures to help children stay safe. It is essential that you read the Child Protection procedures before your child starts nursery. The nursery follows the Local Area Safeguarding Children Board’s (LSCB) procedures. Staff undertake Child Protection training. There is a strict camera phone policy in place. Allegations made against staff will be fully investigated in accordance with procedures. Children will not be allowed off the premises with anyone other than authorised collectors. If you have any concerns about your child or another child we can advise. Safeguarding is everyone’s responsibility.

+Inclusion and Special Educational Needs

This is an area of expertise in our settings. Children with disabilities or special educational needs (SEN) are encouraged to take a full part in all our activities. We have good contact and support from outside agencies. Pathways has a duty to follow the current guidance) on the identification of children with Special Educational Needs. Parents will always be consulted if concerns arise. Children’s views are taken into account. If you think your child may need learning support, please discuss this with us so that, if necessary, appropriate support may be put in place prior to admission or during the early days of attendance.

+Partnership with parents and carers

Parents are involved and valued at Pathways. Parents receive regular newsletters and the parents’ notice board is available to share information. Parents are given suggestions as to how they may support their child’s learning and development at home. There are social events and parents are welcome to help. We value daily verbal contact with parents and special appointments may be made as necessary. Written feedback is provided termly progress summaries and ongoing learning journeys. Whilst we comply with parent's wishes as far as possible the needs of the child are always paramount and staff are legally obliged to comply with statutory requirements, Child Protection procedures and Health and Safety requirements. Parents are required to sign and abide by a contract and if this is not adhered to the service may be suspended. Any abusive behaviour towards staff will be reported to the police.

+Health and safety

The company procedures ensure adult’s and children’s health and safety is paramount. Every effort is made to keep children physically safe and secure. Risk assessments and all required checks a carried out. Parents should inform us of allergies, previous injuries, operations and illnesses. We have robust recruitment procedures. Staff are interviewed, references sought and appointments are subject to satisfactory police checks.

+Concerns, complaints and compliments

Concerns and suggestions are always welcome. If you are concerned about any aspect of our provision speak in the first instance to the officer in charge or phone the office and we will make every effort to resolve your concerns informally in accordance with our procedures. Please read the complaints policy if you have a concern. Compliments are also welcome.

Complaints and Concerns Procedure 2019


Corporal punishment, shouting or any other method likely to cause harm or distress to a child are never used. Behaviour is managed in a calm, firm and consistent manner, with appropriate rewards and sanctions.
Bullying is not tolerated. Concerns about behaviour are shared with parents. Help from outside agencies is available for children needing emotional/behavioural support.

+Equal opportunities

Pathways is an equal opportunities provider. No child or adult will be discriminated against and all are valued regardless of difference. Children with disabilities are welcome. Children whose home language is not English are welcome and resources reflect the diverse society children live in. Children are encouraged to respect each other and to be sensitive to the needs of others. They celebrate a range of festivals including Christmas, Chinese New Year and Eid. Parents from all ethnic backgrounds are encouraged to come in and talk to the children about their customs.

+Recommended Periods of Exclusion 2020

+What parents and carers need to know about early years providers, schools and colleges